Don Norman: When Security Gets in the Way
An exert from an essay Don Norman wrote after attending SOUPS and the NAS workshops this summer….
http://jnd.org/dn.mss/when_security_gets_in_the_way.html
I recently attended two conferences on Usability, Security, and Privacy. The first, SOUPS (Symposium on Usable Privacy and Security), was held on the Google campus in Mountain View, California, the second at the National Academies building in Washington, DC. [...]