the cups blog

07-25-08

Discussion notes – Metrics for Characterizing Research Participants’ Technical Knowledge

Summary from the discussion Metrics for Characterizing Research Participants’ Technical Knowledge:

– Background with some studies and criteria that they used
– Participants agreed that there needs to be a metric but it is not clear whether there can be one-size-fit-all
– Conduct a large study among different types of users and then decide on what type of questions can be used for specific study
– Suggestion on looking on users’ behavior to classify technical or novice (e.g. using short cut keys)
– Some questions that we agreed on which we may use in the future studies
– Are you technical or non-technical?
– Why do you think you are technical or non-technical?
– What is your educational background?